Shipping Information - Please read
Wherever possible we use Australia Post to deliver our goods as such we can use the calculated fee from this website. Large and fragile items will need a courier delivery and we will contact you to advise the additional freight charge.
Unfortunately it is not possible to calculate freight on every item we sell online because of the vast differences in size and weight - we have tried! Until such time as this software is available in a shopping cart, we will need to from time to time provide some manual calculations.
large furniture and some fragile items, like large lanterns will attract additional freight charges. We'll be in touch if there is a problem, otherwise check your doorstep, we may have already delivered your order! We will contact you regarding any issues.
Currently we only ship to Australian addresses and times vary depending on distance and size of your items.
Scandinalia uses Australia Post and selected local courier services. We also have our own vans for local delivery around our home town Melbourne.
The following items are some examples of the type of items that will attract extra freight to some regions. You can always ask for a quote first click here
Our products are carefully checked before they leave our warehouse, but sometimes they can meet foul play along the way to their destination. If your purchase is damaged, or faulty we will gladly replace your item(s) where stock remains. If we cannot replace the goods a full refund will be given.
Please choose carefully - Sizes are listed on each item. If you change your mind on an order or have ordered the incorrect size* where we have paid the outgoing freight, there will be a charge for freight out as well as freight back. Contact us for details.
* excludes apparel items.
UNFORTUNATELY WE CANNOT SHIP INTERNATIONAL ORDERS. PLEASE ARRANGE A LOCAL FORWARDING HOUSE TO MANAGE YOUR ORDER.